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Telephony |
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- Analysis and implementation of business telephone systems
- Design, coordination, implementation and maintenance of call centers including VoIP,queuing, IVR, customer management with CRM.
- Installation, programming, software update of PBX
- Implementation and integration of emergency systems and 9-1-1 centers.
- Management of call centers
- Statistical performance of call centers
- Cost/Benefit analysis
- Orientation Studies
- Optimization of telephone network system
- Engineering and design of telecommunications centers and structured cabling (copper and optical fiber)
- Project Management
- Technical Support
- Voicemail
- Voice recognition
- Telephony/Information Systems convergence
- Voice over IP
- IP Telephony
- Rural Telephony and point-to-point, point-to-multipoint radio
- Cellular systems
- Turnkey Projects
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